Listings Quality Policy 

Users of the air.one services (including all materials, properties and aircraft owned and operated by air.one, related data and/or related services) (collectively, the “Services”) acknowledge and agree to comply with the following Listings Quality Policy (the “Policy”). air.one reserves the right to remove any content that violates any of air.one’s terms of use or policies or is otherwise inappropriate and counterproductive to the guidelines set out in the Good Airmanship Policy. In the event that air.one discovers a violation of any of air.one’s terms of use or policies, air.one may remove all or certain portions of your listings from the Services, terminate your air.one account(s) and/or restrict your access to the Services. 

1.Advertising and Claiming Listings.

a. Advertising Listings. Except as provided in this section 1(a), listings (regardless of the type) may only be advertised by the aircraft Dealer (the “Dealer”) who is the contracted, exclusive listing Agent for such listing. A listing may also be advertised by the exclusive listing dealers authorised representative. A Dealer representative that advertises a listing on behalf of the listing Dealer must update their profile on the Services so it represents the team or company instead of an individual Agent. This can be done by changing the screen name and profile picture. Once a profile represents the office, permission from the listing Dealer is also required for the representative to advertise another Dealer’s listings. 

b. Claiming Listings. If you mistakenly claim a listing, you must promptly release such claim on the listing. If you mistakenly claim a listing that is provided to air.one via a data feed, you must promptly contact the source of the data feed to cancel the listing. You may also cancel a listing on air.one via the My Items section of your air.one account. If you claim a listing that has already been claimed by another party, the original party will be notified. Please notify the air.one support team at support@air.one, if you believe that someone has erroneously claimed a listing on air.one please notify the air.one  Support Team at support@air.one. You can also use the “Report Listing” option at the top of the aircraft page to request further investigation. 

c. New Deliveries and Orders. air.one offers a product for new deliveries and orders and strongly prefers that the corresponding data be provided to air.one directly by the manufacturer. As long as the manufacturer has granted you the exclusive right to advertise a listing, you may advertise it on the Services. air.one may require that you provide the listing contract(s) that verify you have an exclusive right to advertise the listing. If air.one is unable to verify that you are the contracted, exclusive listing Agent, air.one may remove the listing(s) and/or your claim on the listing(s). If the new delivery aircraft does not have a serial number and/or aircraft registration air.one may require you to use a third party feed provider to properly provide the listings to Air.One. For additional information, please contact our New Aircraft team at media@air.one 

d. Undisclosed Serial Number and Registration. A complete aircraft serial number and / registration number is required for air.one to investigate listings and maintain listing quality. Each listing posted directly via the air.one website must include a complete serial number and aircraft registration. If you do not want to disclose the serial number and registration publicly, you must select do not display when creating the listing. If air.one is unable to verify a listing with an incomplete serial number and registration, air.one may remove the listing at any time, without warning. 

e.Private Seller. Only the aircraft owner may advertise it as a private seller. air.one may require that you provide proof of ownership to verify you are the owner. If air.one is unable to verify that you are the aircraft owner, air.one may remove the listing(s) and/or your claim on the listing(s). 

f. Prohibited Listings. The Services are limited to whole aircraft. You may not use the Services to advertise aircraft parts or services, with the exception of fractional ownership aircraft. 

g. Hypertext Links. If the listing includes a hypertext link, the hypertext link may only link to your website and may not link to a listing portal provided by a direct competitor to air.one, including but not limited to controller.com, globalair.com, trade-a-plane.com, etc. 

 

2. Limitations on Self-Promotion and Marketing. air.onerestricts the inclusion of self-promoting information on listings. This includes, but is not limited to, self-promotion on photos and/or listing descriptions.

a. Photos and Videos. You may not include marketing information, including, without limitation, a Dealers name, company name, logo, phone number and/or email address on listing photos or in video walkthroughs, whether as text, a watermark, or otherwise. 

b. Listing Descriptions. You may not include marketing information, including, without limitation, a Dealers name, phone number and/or email address within a listing description. 

c. Profile Name and Photo. You may not include contact information, or any promotional or marketing information (including a phone number, email address, website URL, promotional tagline or slogan, or discount offer) in your profile photo or as part of your name as it appears in your profile. 

 

3.Claiming Past Sales

4. Only the buyer’s Agent and the seller’s Agent identified intransaction documentationare permitted to claim such listing as a past sale in their profile on the Services. 

5. Only one Agent can claim a particular side of a transaction. If a listing was co-listed, only one Agent will be eligible to claim the past sale in their profile on the Services,

6. If the Agent is part of a team at the time of a transaction, the individual Agent is permitted to claim the corresponding listing as a past sale in their profile on the services, unless an agreement between the Agent and their team and/or brokerage indicates otherwise.

7. Listing Feeds.

a. Complete Data Set. Listing feeds that do not include a complete set of data that includes, without limitation, photos, listing description, major component times and aircraft features, will not be accepted. You may not intentionally degrade the data you send to air.one in the listing feed in any manner. 

b. Daily Updates. Listing feeds must be updated at least one time per week to ensure that air.one users have access to the most up to date and accurate information, and you may not intentionally delay the delivery of the listing feed. 

 

- Updated August 2018 

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